Shipping policy

Thank you for choosing Saltline. We are dedicated to delivering our coastal products  to you as quickly as possible. To ensure quality, our products are shipped directly from our trusted global and independent suppliers.

Processing & Handling

• All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email.

• You will receive another notification with a tracking number as soon as your order has been carefully inspected, packaged, and handed over to our carrier.

Shipping Rates & Estimates

We are pleased to offer Complimentary Standard Shipping on our entire product line.

• Estimated Delivery Time: Due to the bespoke nature of our global sourcing network, please allow 8 to 15 business days , including processing time for your order to arrive at your doorstep once it has shipped. 

• Please note: If your order contains multiple distinct items, they may occasionally arrive in separate packages so that we can get each piece to you as quickly as possible.

Fully Insured Tracking

Once your package is in transit, you will receive a shipping confirmation email containing a tracking link. Please allow 24 to 48 hours for the tracking information to update on the carrier's portal.

Damaged or Lost Shipments

Your peace of mind is our priority. Every Saltline shipment is fully insured against damage or loss during transit. In the rare event that your item arrives damaged, please take a photograph of the item and its packaging, and contact our team immediately at thetaiycompany@gmail.com so we can arrange a complimentary replacement.

International Shipping

At this time, we exclusively ship to addresses within the United States. We hope to expand our coastal community globally in the near future.